Faq

A collection of the most common questions our customer service teams deal with. We've grouped them into categories to make it easier to find your answer. If you are still stuck, send us an email via the form at the bottom of the page.

GENERAL INFORMATION

1. Where is Cotengion factory located?

Our factory is located at No 8. XIQING INDUSTRIAL, LONGJIANG TOWN, SHUNDE DISTRICT, FOSHAN CITY, GUANGDONG PROVINCE

 

2. Certificate of the factory and products

Our factory has certification of ISO900,

Product meet the BIMFA standard, product will be test before and after production.

 

3. Lead time for your products

10-15 days for ordering amount of 20GP container, 15-25 days for the amount of 40 HQ container.

 

4. Warranty of product

We provide 5 years of warranty on product including the Armrest, Gas Lift, Mechanism, Base & casters.

PURCHASE

1. Where Can I buy cotengion product ?

Please contact our sales colleague in below information, you will receive a reply from us within 30 mins in working hours

 

2. Does a sample availiable ?

Sample is availiable for those interested in our product, you have opportunity to get discount for it, and moeny back in the first order, but you need to pay for the shipping cost.

 

3. Does MOQ required ?

No MOQ required. 

PAYMENT

1. What is your payment term ?

We accept the payment of T/T 30% as deposit,  70% before loading from our factory

 

2. Does the price negotiable

Yes, we open for negotiation regarding on the amount of order, company condition and payment term. Please contact with our sales colleague for your reference. 

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